Employees Only

Employee Portal

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Welcome
Employees Only

Welcome! 👋

This portal is for you — our Abilities team. We built it to put the most important things you need right at your fingertips: handbooks, training, step-by-step how-tos, and quick links to the systems you use every day.

We're always growing it. Have an idea for content that would help? We welcome your suggestions — email hcox@abilitiesllc.com and we'll look into it.

Jump back in
📚
7 Handbooks

Company Handbooks

Universal, Residential, Community, Behavior, Finance, Culture & Maintenance.

Browse
🧠
6 Quizzes

Handbook Quizzes

Earn up to 300 WorkTango points per quiz. Score 8 of 10 to pass.

Take a quiz
💡
9 Walkthroughs

How-Tos & Help

Click-through Scribe guides for the things you do every shift.

See guides
Coming soon
Aug 1
🛠️
Submit & View

Submit a Maintenance Request

Report something that needs fixing — toilet, light, appliance, or building. Available to all staff August 1st.

Coming August 1st
Coming soon
🎓
Learning Hub

Tools of Choice

Quizzes & learning resources, all in one growing library. Coming soon for all staff.

Coming soon
📚 Reference

Company Handbooks

Pick the handbook that matches your role — search lives inside each one.

📘 Universal Employee HandbookAgency-wide · every employee → 🏠 Residential HandbookDSPs, Leads, AHMs & House Managers → 🌳 Community Services HandbookCommunity Support Professionals → 🧠 Behavior Services HandbookBCBAs, RBTs, Leads & MANDT → 💰 Finance HandbookFinance Director, QAP & Payroll → ✨ Culture & Experience HandbookRecognition, events, appreciation Soon 🔧 Maintenance HandbookTechnicians & Maintenance Director →
🧠 Training

Handbook Quizzes

Score 8 of 10 or higher to earn · one paid attempt per quiz every 7 days.

📘 Universal QuizAgency-wide · up to 300 WorkTango pts → 🏠 Residential QuizISL home staff · up to 300 WorkTango pts → 🌳 Community Services QuizCommunity Services · up to 300 WorkTango pts → 🧠 Behavior Services QuizBehavior team · up to 300 WorkTango pts → 🔧 Maintenance QuizMaintenance team · up to 300 WorkTango pts → 💰 Finance QuizFinance team · up to 300 WorkTango pts →
💼 Roles

Job Descriptions

Tap a role to see who it reports to, who it supervises, and what it owns.

🔍 Search all job descriptionsFind who's responsible for a specific task →
Executive
🏛️Executive DirectorLeads the agencySoon
Residential
🤝Direct Support ProfessionalFront-line direct care→ ⭐Lead Direct Support ProfessionalEvening & weekend shift lead→ 🧰Assistant House ManagerOn-shift working supervisor→ 🏠House ManagerRuns an assigned ISL home→ 🗂️Residential Program ManagerOversees 3 homes · DMH liaison→ 🧭Director of Residential OperationsResidential operations lead→
Behavior Services
🧠Registered Behavior TechnicianImplements behavior plans→ 🧩Lead Registered Behavior TechnicianRBT lead & coordinator→ 🛡️Certified MANDT InstructorCrisis-prevention training→ 🎓Behavior Services DirectorBCBA · clinical owner→
Nursing
🩺NursingHealth servicesSoon
Finance
💵Payroll AdministratorPayroll operations→ 💰Finance DirectorAgency finance lead→
Maintenance
🔧Maintenance TechnicianFacilities & repairs→ 🛠️Maintenance DirectorFacilities, fleet & equipment→
Culture, People & Quality
✨Director of Culture & ExperienceRecognition & experience→ 👥Human Resources ManagerPeople operations→ ✅Quality Assurance ProfessionalQuality & compliance→
🛠️ Maintenance

Maintenance Requests

Report a problem at your site.

🛠️
⏳ Coming August 1st

Submit a Maintenance Request

Report something that needs fixing — toilet, light, appliance, or building. This form is being piloted now and will be available to all staff on August 1st.

🎓 Learning

Tools of Choice

Quizzes & learning resources.

🎓
⏳ Coming soon

Tools of Choice

A growing library of quizzes & learning resources to help you build skills and earn recognition. Launching soon for all staff.

💡 Guides

How-Tos & Help

Click-through Scribe walkthroughs for the things you do every shift.

🚨
Complete a fire drill form in Setworks
→
📝
Submit an activity record for an ISL
→
💊
Complete a PRN follow-up
→
🚽
Record a bowel movement in Setworks
→
💊
Administer a PRN medication
→
🕐
Clock in and out for trainings and meetings in Setworks
→
🌴
Request time off / PTO
→
💊
Log a medication in eMAR
→
⚡
Document a seizure event in Setworks
→
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Questions? hcox@abilitiesllc.com · © 2026 Abilities LLC